GENERAL CONDITIONS OF SALE

 

1.- Particular Conditions of sale.

On confirmation of the order the client must pay a deposit of 50% of the total value of the order. The deposit can be paid in cash, credit or debit card or bank transfer. The second payment of 50% must be paid before delivery of the merchandise and finalization of the work. Delivery will be approximately 4-6 weeks from receipt of payment of the deposit unless otherwise stated, this does not include national or local holidays. Cancellation will not be accepted after 48 hours of acceptance of the order and receipt of the deposit. All the prices are in euros and include I.V.A. (21%) in the case of an error the client can receive voucher or a refund of the difference. Mugals Mobiliario, (Sucina Ocio SL), can make partial deliveries and invoice these deliveries separately. These partial deliveries do not eliminate the clients obligation to accept the rest of the order.

1.1. – Data protection.

Your personal details that appear in our documents which were provided by you will only be used for administrative reasons, billing and promotion; we are duly protected and registered. You can correct or cancel this by contacting Sucina Ocio S.L. Avenida Constitución 50, 30.590 Sucina (Murcia) in writing and accompanied by a photocopy of a document proving your identity.

2. – Storage, transportation and installation.

2. 1. -Storage.

The client has the obligation to be available for delivery and installation on the agreed dates. If delivery is not possible on the agreed dates due to causes attributable to the client the remaining 50% of the order must be paid.

The merchandise will go to our warehouse where it will be deposited for a maximum time of 15 days. After these days an increase in compensation of 5€ per day (plus applicable taxes) will be charged for failure to comply with the terms of sale agreed upon.

Retention of title. After 12 months from the deposit of the furniture in the warehouse, Sucina Ocio, S.L. will reserve the title of the products stored until the total payment including all associated amounts are received. The non-payment of part or all of the invoice will entitle Sucina Ocio, S.L. to terminate this agreement with a Certified Notification with the acknowledgment of the receipt with the loss on the part of the Client of the amounts delivered up to that moment for damages.

2. 2.-Transport & Installation.

The transport will be paid for orders equal to or more than 500€ in a radius of 30km. The installation is included in the price. An elevating platform nor the removal of furniture or fixtures is included in the price. Prices for this can be quoted for by another Company.

3. – Finishes and guarantees.

3. 1.-Finishes

We cannot guarantee the exact colour in respect of the samples because of the nature of the raw material used in our products. For this reason we will not issue a refund or exchange.

3. 2.-Guarantees.

All of our products are supplied with a guarantee direct from the manufacturer. In no case will this be more than 2 years from the date of purchase. During this period we will proceed with the repair by the technical department of each item according to the terms of each manufacturer. In accordance to the Law of Guarantees (Law 23/2003 of 10th July) Important: any claim must be notified within 24 hours after the delivery and installation. All contents the material written and photographic in the brochures are the property of Mugals Mobiliario and are the only people authorized to accept and approve the finalisation of each
order.

3. 3.-Rates after-sale service.

Expenses that originate for ther repair of parts not attributable to Sucina Ocios, Sl, shall be borne by the customer under the following rates, taxes not included. Tranportation cost 120 E. Transport and labour 30 E/ hour (to and from our stores).

4.-Packages.

All the prices include VAT, transpoation and installation within a radius of 60 km. The price does not include elevating platform nor the collection of old furnishings or belongins. The colors presented are a presentation and in no case are they contractual. Please visit in store for a more exact and precise representation where you can view the original colour charts. Lighting and decorative items are not included. All prices are vaid at this time and can be amended or withdrawn by Mugals Mobiliario without prior notice. Valid until 31st December 2019.